APC SMT1000 APC Smart-UPS SMT1000 1000VA 120V LCD UPS System

Excellent APC Smart-UPS SMT1000 1000VA 120V LCD UPS System

Too Loud!By H. SteimerThe first one arrived DOA. Customer Service (apparently not in the USA) seems to have no clue about this product until I was connected to a "dedicated" (aka 'knowledgeable') service rep. Troubleshooting was going nowhere because APC made me download an incompatible version of the power chute software (the included software was wrong, too). The service rep also (erroneously) insisted that only a serial cable and not the supplied USB cable will diagnose the unit. Of course; that is not true, the wrong software was the problem. How many computers still have serial ports...?After spending hours on the phone, I received a replacement unit. This one worked. But here is the problem: The unit is horribly loud with cooling fans constantly switching on/off on a repetitive schedule and not actual load. That is true even without any load connected and normal room temperature. The service rep said this behavior is "normal" (!) as the ups "tries to maintain an internal temperature of 60°F". Where does APC think I use the ups? In a meat locker? In a quite office this unit is unbearable.APC is aware of the problem but apparently unwilling to fix the faulty firmware. However, if you do use this product in a meat locker or outdoors in Antarctica and can stand the noisy fans, it may be a fine unit.See all 8 customer reviews... »» Read more about APC Smart-UPS SMT1000 1000VA 120V LCD UPS System.

Price: $459.00 » Get Discount Price